Shipping policy
Last updated: October 30, 2026
Where we ship
We ship to addresses in the United States (all 50 states). We don't ship internationally at this time.
Shipping cost
- Subscriptions: free shipping on every delivery.
- One-time orders: flat $6 shipping, shown at checkout before you pay.
Processing and delivery time
- Orders ship from our US warehouse. Most orders are processed within 1–2 business days (Monday–Friday, excluding US holidays).
- Standard delivery takes 3–5 business days after your order ships.
- Subscription renewals are processed on your scheduled date and ship the same way. We email you a reminder before each charge.
You'll get a shipping confirmation email with a tracking link once your order is on its way.
Address accuracy
Please double-check your shipping address at checkout. If you spot a mistake, email us right away — we can fix it if the order hasn't shipped. If a package is returned to us because of an incorrect address, we'll reship it once you confirm the correct address (a $6 reshipping fee may apply to one-time orders).
Lost, delayed or damaged packages
If your package hasn't arrived 10 business days after shipping, tracking shows delivered but you can't find it, or it arrived damaged, email hello@dvyherbal.com with your order number (and a photo if damaged). We'll send a replacement or refund. See our Refund Policy for details.
Contact
BMAC Trading LLC, dba DVY Herbal · 14578 SW Angus Pl, Tigard, OR 97224, USA · hello@dvyherbal.com